Privacy Policy

Last updated: November 2025

InstantReply.io (“we,” “us,” or “our”) provides SMS automation tools for small businesses. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

• Contact information: Your name, phone number, and email address when you sign up or contact us.
• Usage data: Analytics such as which pages are visited and how you use our service.
• SMS data: Message metadata (numbers, timestamps, status) necessary for delivery, not message content.

2. How We Use Your Information

• To provide and improve our SMS automation service.
• To communicate with you about your account or support requests.
• To comply with carrier and legal obligations.

3. Information Sharing

We do not sell or rent personal data. Limited data may be shared with service providers (like Telnyx) solely for service functionality.

4. Data Security

We use secure servers, HTTPS encryption, and standard security measures to safeguard your data.

5. Cookies

Cookies may be used for analytics and improving user experience.

6. Your Rights

You can request data access or deletion anytime by emailing contact@instantreply.io.

7. Contact Us

InstantReply.io
Email: contact@instantreply.io
Website: https://instantreply.io